Karen Bruce

Infrastructure Assistant
Contact

Department of Aeronautics and Astronautics
Massachusetts Institute of Technology
77 Massachusetts Avenue, 33-218A 
Cambridge, MA 02139

kbruce [at] mit.edu

Responsibilities:

  • Gathers and collects data for AeroAstro’s Space Management Council
  • Creates and maintains databases to store and track departmental space utilization information
  • Administers changes and updates to departmental space usage policy and procedure documents, per the Space Management Council
  • Helps with office, lab, and building renovations and installations as needed. Project documentation duties to include text, photography, and video as needed
  • Assists the Manager of Infrastructure in office and lab moves, including oversight of the movers
  • Supports the Manager of Infrastructure to manage work flow from departmental request ticketing platform
  • Assists with departmental physical access, physical key database, signage, and keep maps updated
  • Provides logistical support for departmental special events
  • Assists with AV upgrades, IT help desk issues, and with IT tutorial materials and documentation
  • Supports VOIP configuration and deployment
  • Assists with improvement of Infrastructure Group website and maintenance
  • Assists with website content and coordinates with stakeholders within the Department for content update